The following Terms and Conditions apply to all premium WordPress plugins sold by Purely Plugins.

Purely Plugins is based in London, SW6, UK.

Licensing

Purchasing a plugin from Purely Plugins gives you non-exclusive limited license to use the plugin in accordance with these Terms & Conditions. The software for all of our plugins is licensed under the GNU General Public License v3.0 or later.

Downloads

On receipt of successful payment, you will be able to access the plugin files from a link in your order confirmation email. You will also receive an email with this information. You will be able to download the plugin files once by default. If you need to re-download the plugin files please contact us at hello@purelyplugins.com with your order number.

Support & Updates

For a period of one year after purchase, you will receive complimentary support and updates for your purchased plugin. After this period, you will need to repurchase the plugin to continue receiving support. Our support covers resolving plugin-specific issues, minor CSS modifications for compatibility with your theme, and assistance for up to two individuals from your organization per plugin order. This applies irrespective of the number of sites using the plugin.

Support does not cover extensive tasks like deactivating themes or plugins to check conflicts (we will guide you on how to do this), aesthetic CSS alterations for the plugin, customization of the plugin, or support for older WordPress and WooCommerce versions.

We aim to reply to support inquiries promptly during our business hours, which are Monday to Friday, 9 am to 5 pm GMT.

If you discover an issue within 30 days of buying or renewing the plugin and we cannot resolve your problem, then you are entitled to a full refund under our 30 day money back guarantee.

Warranty

Our plugins are guaranteed to function correctly on a new installation of WordPress using a default WordPress theme. We do not guarantee they will function with third party plugins, themes or with all web browsers or hosts. If you have any compatibility issues with one of our plugins then we will support you as best we can, according to our support policy.

Our plugins are provided “as is” without warranty of any kind, expressed or implied (as per GPL v3). We will not be liable for any damages resulting from the use or inability to use our plugins. This includes but is not limited to indirect, direct, special, incidental or consequential damages or losses, including data loss.

Third party plugins

We only guarantee integration with Woocommerce (for our Woocommerce related plugins only) and no other third party plugins.

Price changes

We reserve the right to change the price of our plugins at any time.

Ownership & Content

All plugins sold on this site are the property of Purely Plugins. You may not claim intellectual or exclusive ownership rights to any of our plugins. All content on this website and throughout the plugin is the property of Purely Plugins. This includes images, videos, documentation and other information. It may not be redistributed without permission or consent.

Refunds

We firmly believe in our products, but we understand that they may not work perfectly on every website, and may not meet your needs. If you change your mind for any reason then we will be happy to provide a full refund within 30 days of the date of purchase or renewal. No refunds will be given more than 30 days after the purchase/renewal date.

We recommend that you contact us before requesting a refund if you have problems getting one of our plugins to work, or are unsure of its features. We can often resolve any problems, although you have a right to a full refund at any time within the first 30 days after purchase.

Storage of personal information

Storage of personal information

When you purchase a plugin from Purely Plugins, we will store the following information relating to your purchase:

  • Name
  • Email address
  • Billing address
  • VAT number (if applicable)

You may contact us at any point to request that this information is deleted.

We do not have access to your payment information at any point. Payment is taken securely via either PayPal or Stripe, and your payment data is treated securely according to their respective privacy policies.

Email communication

As well as emails relating directly to your purchase, Purely Plugins may occasionally send you emails relating to the plugins you have purchased from us. For example, we will email to notify you of important new features that may benefit your website. You may opt out of these emails at any time without penalty, although this means that you may miss important new information about the plugin.

We will never sell or release your email address to any third party vendors.

License Agreement

By purchasing a plugin from Purely Plugins, you indicate and consent that you have read and agree to these Terms and Conditions.

Severability

If any part of this agreement is declared unenforceable or invalid, all remaining clauses shall remain binding.

Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time for any reason, without prior notice or consent. You can visit this page at any time to view the current version.