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Terms of Service

Last updated: June 10, 2026

These Terms of Service ("Terms") govern your use of StoreHand AI Product Manager for WooCommerce ("the Plugin"), a WordPress plugin developed by Purely Plugins ("we," "us," or "our").

1. Acceptance of Terms

By downloading, installing, activating, or using StoreHand AI Product Manager for WooCommerce, you accept and agree to be bound by these Terms. If you do not agree to these Terms, do not use the Plugin.

2. Description of Service

StoreHand AI Product Manager for WooCommerce is an AI-powered assistant that helps you manage WooCommerce products using natural language. The Plugin:

• Uses AI technology via your configured WordPress 7.0 AI connector to interpret your requests
• Makes changes to your WooCommerce product data based on those interpretations
• Requires a configured AI provider via WordPress 7.0 Settings → Connectors
• Operates within your WordPress installation

3. Your Responsibilities

You are solely responsible for:

• Reviewing all changes: You must review and verify all AI-generated changes before confirming them
• Data backups: Maintaining regular backups of your WordPress database and WooCommerce product data
• Testing: Testing the Plugin on a staging or development environment before using it on a production site
• API key security: Keeping your AI provider API key secure and not sharing it with unauthorized parties
• API costs: Any costs incurred through your Anthropic API usage
• Compliance: Ensuring your use of the Plugin complies with all applicable laws and regulations
• Accuracy: Verifying that all product changes are accurate and appropriate for your business

4. AI Limitations and Risks

You acknowledge and understand that:

• AI technology may occasionally misinterpret or misunderstand requests
• The Plugin cannot guarantee 100% accuracy in interpreting natural language
• AI-generated changes may not always match your intentions
• You must review all changes before they are applied to your store
• Complex or ambiguous requests may produce unexpected results

5. Data and Privacy

5.1 Data Processing

When you use the Plugin:

• Your natural language requests are sent to your configured AI provider's servers for processing
• Product information (titles, prices, descriptions, SKUs) may be included in requests
• No customer personal data (names, emails, addresses) is sent to AI services
• Your API key is stored and managed by WordPress, not by the Plugin

5.2 Third-Party Services

The Plugin relies on your chosen AI provider's services (Anthropic, OpenAI, or Google). Your use of these services is subject to their respective terms and privacy policies, including:

• Anthropic: anthropic.com/legal/terms
• OpenAI: openai.com/policies/terms-of-use
• Google: policies.google.com/terms

6. Limitation of Liability

6.1 No Warranty

THE PLUGIN IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

6.2 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Data loss, corruption, or deletion
• Incorrect product changes or pricing errors
• Business interruption or lost revenue
• Lost profits or business opportunities
• Damage to reputation or goodwill
• Any indirect, incidental, special, consequential, or punitive damages
• Any damages arising from AI misinterpretation of requests

6.3 Maximum Liability

Our maximum aggregate liability for any claims arising from your use of the Plugin shall not exceed the amount you paid for the Plugin (if any) in the twelve (12) months preceding the claim, or £100, whichever is less.

7. API Key and Usage

When using your own AI provider API key:

• You are responsible for all API usage and associated costs
• You must comply with your chosen AI provider's terms and usage policies
• You should set appropriate spending limits in your AI provider account
• We do not control, limit, or monitor your API usage

8. Modifications to the Plugin

We reserve the right to:

• Modify or discontinue the Plugin at any time
• Change features or functionality in future versions
• Update these Terms at any time

Continued use of the Plugin after changes constitutes acceptance of the modified Terms.

9. Prohibited Uses

You may not use the Plugin to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Generate or distribute harmful, illegal, or malicious content
• Attempt to reverse engineer or modify the Plugin
• Resell or redistribute the Plugin without authorization
• Use the Plugin in a manner that could damage or overburden our services

10. Intellectual Property

The Plugin is licensed under the GNU General Public License v2.0 or later. You may use, modify, and distribute it in accordance with that license.

11. Indemnification

You agree to indemnify and hold harmless Purely Plugins, its developers, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Plugin
• Your violation of these Terms
• Your violation of any third-party rights
• Changes made to your WooCommerce products using the Plugin

12. Termination

You may stop using the Plugin at any time by deactivating and deleting it from your WordPress installation. We reserve the right to terminate or suspend access to the Plugin for violations of these Terms.

13. Support

While we strive to provide support through the WordPress.org forums and email, we make no guarantees regarding:

• Response times to support requests
• Resolution of technical issues
• Ongoing maintenance or updates

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Plugin shall be resolved through:

• Good faith negotiation between the parties
• If negotiation fails, binding arbitration in England and Wales
• Each party bears their own costs

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Purely Plugins regarding the Plugin and supersede any prior agreements or understandings.

18. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by:

• Updating the "Last updated" date at the top of this page
• Posting a notice in the Plugin or on our website

Your continued use of the Plugin after changes take effect constitutes acceptance of the new Terms.

19. Contact Information

If you have questions about these Terms, please contact us:

• Email: [email protected]
• Website: https://purelyplugins.com

20. Data Protection (GDPR)

For UK/EU users, we process data in accordance with GDPR:

• Data Controller: You (the WordPress site owner) are the data controller for your WooCommerce product data
• Data Processor: Your chosen AI provider (Anthropic, OpenAI, or Google) acts as a data processor when processing your AI requests
• Your Rights: You can delete your API key and stop processing at any time
• Data Retention: We do not retain your data; Your chosen AI provider's retention policy applies to AI processing
• Breach Notification: You are responsible for notifying relevant authorities of any data breaches involving your product data

21. Consumer Rights (UK Users)

If you are a consumer in the UK, nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, including your right to:

• Receive software that is as described
• Receive software of satisfactory quality
• Receive software fit for purpose

These Terms do not exclude liability that cannot be excluded under UK law.

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